Researcher

Eri Inoue

Senior Research Fellow
Ph.D (System Design and Management)

■Research Area
Civic participation, civic activities, community development, NGOs, civic tech

My research theme revolves around supporting civic engagement through digital technology. In connection with this theme, I am interested in civic participation, community development, NGO activities, civic tech, and digital inequity. Digital technology contributes to fostering civic participation behaviors and cultivating a sense of active involvement among citizens. However, challenges still exist in the relationship between civil society and digital technology, such as delays in the adoption of digital technology in civic activities, aversion to digital skills, and other issues. These psychological, technical, or structural factors, often termed as digital inequality, could be seen as hindering the development of civil society. In the field of System Design and Management that I have studied, there is an emphasis on understanding the needs of individuals facing challenges, identifying possible solutions, and assessing their feasibility. Therefore, through my research, I aim to explore the current state of digital inequality and propose solutions, thereby contributing to the evolution of civil society and enhancing civic participation.

Major Works

  • Eri Inoue & Mizuho Sato.(2023). Changes in the Dietary Consciousness and Behavior of Child-Rearing Women during COVID-19: A Study Targeting Urban and Rural Areas. Japan Association of Regional Development Vitalization. Proceedings of the 15th Research Conference, 282-285.
  • Eri Inoue & Naoko Taniguchi.(2021). A Survey of Open Data Use and Factors Influencing Its Use in Citizen Organizations: Based on the survey of local citizen organizations in Kawasaki city. The annual report of kanto society of urbanology. 22. 31-40.
  • Eri Inoue & Naoko Taniguchi.(2020).Utilization of open data in support of citizen activities: Based on a review of domestic and international practice and research. Journal of Information and Communication Research. 37(4), 91-97.
  • Eri Inoue, Madoka Nakajima, Masahiko Shoji, Yasuhiko Nomura, Dainichiro Kakei, Noriko Nomoto and Naohiko Kohtake.(2016). A System to Support the Discovery and Resolution of Regional Issues through Collective Intelligence Using Open Data: A Case Study of the G-Future Design Project in Kawasaki City. IPSJ Digital Practices.7(2), 148-157.

Educational Background

1995　BA in Human Relations ; Keio University
1997　MA in Media and Governance; Graduate School of Media and Governance, Keio University
2021　Ph.D in System Design and Management; The Graduate School of System Design and Management at Keio University

Career

1997　Researcher at Japan Groundwork Association
1998-2004　Assistant Producer at NHK Enterprise Corporation
2012-2015　Corporate Library Librarian
2013　Obtaining a Librarian Qualification
2014-2015　Researcher at Keio University
2017-2020　Clerk (Part-time) at Center for Global Communications (GLOCOM)
2020-2022　Research Assistant at Center for Global Communications (GLOCOM)
2021-2024　Specially Appointed Assistant Professor at The Graduate School of System Design and Management at Keio University
2022-2024　Visiting Researcher at Center for Global Communications (GLOCOM)
2024-present　Senior Research Fellow at Center for Global Communications (GLOCOM)

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